CAMISA DE VESTIR

DEVOLUCIONES

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Nuestra póliza tiene una duración de 30 días. Si han pasado 30 días desde su compra, lamentablemente no podemos ofrecerle un reembolso o cambio.

Para ser elegible para una devolución, su artículo debe estar sin usar y en las mismas condiciones en que lo recibió. También debe estar en el embalaje original.

Varios tipos de bienes están exentos de ser devueltos. Los productos perecederos como alimentos, flores, periódicos o revistas no se pueden devolver. Tampoco aceptamos productos que sean artículos íntimos o sanitarios, materiales peligrosos o líquidos o gases inflamables.

Artículos adicionales no retornables:
* Tarjetas de regalo
* Productos de software descargables
* Algunos artículos de salud y cuidado personal

Para completar su devolución, requerimos un recibo o comprobante de compra.
Por favor, no devuelva su compra al fabricante.

Hay ciertas situaciones en las que solo se otorgan reembolsos parciales: (si corresponde)
* Libro con signos evidentes de uso
* CD, DVD, cinta VHS, software, videojuego, cinta de casete o disco de vinilo que se haya abierto.
* Cualquier artículo que no esté en su estado original, esté dañado o le falten piezas por causas ajenas a nuestro error.
* Cualquier artículo que se devuelva más de 30 días después de la entrega
Reembolsos (si corresponde)
Una vez que se reciba e inspeccione su devolución, le enviaremos un correo electrónico para notificarle que hemos recibido su artículo devuelto. También le notificaremos la aprobación o rechazo de su reembolso.
Si se aprueba, se procesará su reembolso y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de una cierta cantidad de días.

Reembolsos atrasados o faltantes (si corresponde)
Si aún no ha recibido un reembolso, primero verifique su cuenta bancaria nuevamente.
Luego, comuníquese con la compañía de su tarjeta de crédito, puede tomar algún tiempo antes de que se publique oficialmente su reembolso.
A continuación, póngase en contacto con su banco. A menudo hay algún tiempo de procesamiento antes de que se publique un reembolso.
Si ha hecho todo esto y aún no ha recibido su reembolso, contáctenos en samfelico@samfelicotekstil.com.
Artículos en oferta (si corresponde)
Solo se pueden reembolsar los artículos de precio regular, lamentablemente los artículos en oferta no se pueden reembolsar.

Intercambios (si corresponde)
Solo reemplazamos artículos si están defectuosos o dañados.  Si necesita cambiarlo por el mismo artículo, envíenos un correo electrónico a samfelico@samfelicotekstil.com y envíe su artículo a: Iskenderpasa Mah, Guruba Sk. NO/2 D. 1, Fatih Estambul, Estambul, 34080, Turquía.

Regalos
Si el artículo se marcó como regalo cuando lo compró y se lo envió directamente, recibirá un crédito de regalo por el valor de su devolución. Una vez que se reciba el artículo devuelto, se le enviará por correo un certificado de regalo.

Si el artículo no se marcó como un regalo cuando se compró, o si el obsequio envió el pedido para entregárselo a usted más tarde, le enviaremos un reembolso al obsequio y él se enterará de su devolución.
Transporte
Para devolver su producto, debe enviarlo por correo a: Iskenderpasa Mah, Guruba Sk. NO/2 D. 1, Fatih Estambul, Estambul, 34080, Turquía.

Usted será responsable de pagar sus propios costos de envío para devolver su artículo. Los gastos de envío no son reembolsables. Si recibe un reembolso, el costo del envío de devolución se deducirá de su reembolso.

Dependiendo de dónde viva, el tiempo que puede tardar en llegarle el producto intercambiado puede variar.

Si envía un artículo de más de $ 75, debe considerar usar un servicio de envío rastreable o comprar un seguro de envío. No garantizamos que recibiremos su artículo devuelto.

TERMS OF SERVICE OVERVIEW This website is operated by Samfelico Tekstil. Throughout the site, the terms "we", "us" and "our" refer to Samfelico Tekstil. Samfelico Tekstiloffers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or shop_contact_province_state of residence, or that you are the age of majority in your state or shop_contact_province_state of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy. SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. SECTION 8 - THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. SECTION 12 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Samfelico Tekstil, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. SECTION 14 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Samfelico Tekstil &nsbp;and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SECTION 15 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. SECTION 16 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). SECTION 17 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of , ,   . SECTION 19 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. SECTION 20 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at .

POLÍTICA DE PRIVACIDAD

SECCIÓN 1 - ¿QUÉ HACEMOS CON SU INFORMACIÓN?
Cuando compra algo en nuestra tienda, como parte del proceso de compra y venta, recopilamos la información personal que nos proporciona, como su nombre, dirección y dirección de correo electrónico.
Cuando navega por nuestra tienda, también recibimos automáticamente la dirección de protocolo de Internet (IP) de su computadora para brindarnos información que nos ayude a conocer su navegador y sistema operativo.
Marketing por correo electrónico (si corresponde): con su permiso, podemos enviarle correos electrónicos sobre nuestra tienda, nuevos productos y otras actualizaciones.

SECCIÓN 2 - CONSENTIMIENTO
¿Cómo obtienes mi consentimiento?
Cuando nos proporciona información personal para completar una transacción, verificar su tarjeta de crédito, realizar un pedido, organizar una entrega o devolver una compra, implicamos que acepta que la recopilemos y la usemos solo por ese motivo específico.
Si solicitamos su información personal por una razón secundaria, como marketing, le pediremos directamente su consentimiento expreso o le brindaremos la oportunidad de decir que no.

¿Cómo retiro mi consentimiento?
Si después de optar por participar, cambia de opinión, puede retirar su consentimiento para que nos comuniquemos con usted, para la recopilación, uso o divulgación continua de su información, en cualquier momento, comunicándose con nosotros en or enviándonos un correo a:
samfelico@samfelicotekstil.com

 
 

SECCIÓN 3 - DIVULGACIÓN
Podemos divulgar su información personal si la ley nos exige que lo hagamos o si viola nuestros Términos de servicio.

SECCIÓN 4 - Wix.com.
Nuestra tienda está alojada en Wix.com. Nos proporcionan la plataforma de comercio electrónico en línea que nos permite venderle nuestros productos y servicios.
Sus datos se almacenan a través del almacenamiento de datos de Wix, las bases de datos y la aplicación general Wix application. Almacenan sus datos en un servidor seguro detrás de un firewall.

Pago:
Si elige una pasarela de pago directo para completar su compra, entonces Wix almacena los datos de su tarjeta de crédito. Está encriptado a través del Estándar de seguridad de datos de la industria de tarjetas de pago (PCI-DSS). Los datos de su transacción de compra se almacenan solo mientras sea necesario para completar su transacción de compra. Una vez que se completa, se elimina la información de su transacción de compra.

Todas las pasarelas de pago directo se adhieren a los estándares establecidos por PCI-DSS administrados por el PCI Security Standards Council, que es un esfuerzo conjunto de marcas como Visa, MasterCard, American Express y Discover.

Los requisitos de PCI-DSS ayudan a garantizar el manejo seguro de la información de la tarjeta de crédito por parte de nuestra tienda y sus proveedores de servicios.

Para obtener más información, también puede leer los Términos de servicio de Wix aquí o la Declaración de privacidad aquí.

SECCIÓN 5 - SERVICIOS DE TERCEROS
En general, los proveedores externos que utilizamos solo recopilarán, usarán y divulgarán su información en la medida necesaria para permitirles realizar los servicios que nos brindan.
Sin embargo, ciertos proveedores de servicios externos, como pasarelas de pago y otros procesadores de transacciones de pago, tienen sus propias políticas de privacidad con respecto a la información que debemos proporcionarles para sus transacciones relacionadas con la compra.
Para estos proveedores, le recomendamos que lea sus políticas de privacidad para que pueda comprender la manera en que estos proveedores manejarán su información personal.
En particular, recuerde que ciertos proveedores pueden estar ubicados o tener instalaciones ubicadas en una jurisdicción diferente a la suya o la nuestra. Por lo tanto, si elige continuar con una transacción que involucre los servicios de un proveedor de servicios externo, entonces su información puede quedar sujeta a las leyes de las jurisdicciones en las que se encuentran ese proveedor de servicios o sus instalaciones.
Por ejemplo, si se encuentra en Canadá y su transacción es procesada por una pasarela de pago ubicada en los Estados Unidos, su información personal utilizada para completar esa transacción puede estar sujeta a divulgación según la legislación de los Estados Unidos, incluida la Ley Patriota.
Una vez que abandona el sitio web de nuestra tienda o es redirigido a un sitio web o aplicación de un tercero, ya no se rige por esta Política de privacidad ni por los Términos de servicio de nuestro sitio web.

Enlaces
Cuando hace clic en los enlaces de nuestra tienda, es posible que lo redirijan fuera de nuestro sitio. No somos responsables de las prácticas de privacidad de otros sitios y le recomendamos que lea sus declaraciones de privacidad.

SECCIÓN 6 - SEGURIDAD
Para proteger su información personal, tomamos precauciones razonables y seguimos las mejores prácticas de la industria para asegurarnos de que no se pierda, use indebidamente, acceda, divulgue, altere o destruya de manera inapropiada. Si nos proporciona la información de su tarjeta de crédito, la información se cifra mediante la tecnología de capa de conexión segura (SSL) y se almacena con un cifrado AES-256. Si bien ningún método de transmisión a través de Internet o almacenamiento electrónico es 100 % seguro, seguimos todos los requisitos de PCI-DSS e implementamos estándares adicionales de la industria generalmente aceptados.

SECCIÓN 7 - COOKIES
Aquí hay una lista de cookies que utilizamos. Los hemos enumerado aquí para que pueda elegir si desea optar por no recibir cookies o no.
_session_id, token único, sesión, permite que Wix  almacene información sobre su sesión (referente, página de destino, etc.).
_Wix_visit, sin datos retenidos, Persistente durante 30 minutos desde la última visita, Utilizado por el rastreador interno de estadísticas de nuestro proveedor de sitios web para registrar el número de visitas
_Wix_uniq, sin datos retenidos, vence a la medianoche (en relación con el visitante) del día siguiente, cuenta el número de visitas a una tienda por parte de un solo cliente. carrito, token único, persistente durante 2 semanas, almacena información sobre el contenido de su carrito.
_secure_session_id, token único, sesión
storefront_digest, token único, indefinido Si la tienda tiene una contraseña, esta se usa para determinar si el visitante actual tiene acceso.

SECCIÓN 8 - EDAD DE CONSENTIMIENTO
Al usar este sitio, usted declara que tiene al menos la mayoría de edad en su estado o shop_contact_province_state de residencia, o que tiene la mayoría de edad en su estado o shop_contact_province_state de residencia y nos ha dado su consentimiento para permitir cualquiera de sus dependientes menores a usar este sitio.

SECCIÓN 9 - CAMBIOS A ESTA POLÍTICA DE PRIVACIDAD
Nos reservamos el derecho de modificar esta política de privacidad en cualquier momento, así que revísela con frecuencia. Los cambios y aclaraciones entrarán en vigor inmediatamente después de su publicación en el sitio web. Si hacemos cambios sustanciales a esta política, le notificaremos aquí que ha sido actualizada, para que sepa qué información recopilamos, cómo la usamos y bajo qué circunstancias, si las hay, usamos y/o divulgamos eso. Si nuestra tienda es adquirida o fusionada con otra empresa, su información puede transferirse a los nuevos propietarios para que podamos continuar vendiéndole productos.

PREGUNTAS E INFORMACIÓN DE CONTACTO
Si desea: acceder, corregir, modificar o eliminar cualquier información personal que tengamos sobre usted, registrar una queja o simplemente desea obtener más información, comuníquese con nuestro Oficial de Cumplimiento de Privacidad en o por correo postal a:

Samfelico Tekstil
Re: Oficial de Cumplimiento de Privacidad

DISTANCE SALES AGREEMENT

ARTICLE 1 - SUBJECT OF THE CONTRACT AND THE PARTIES      

1.1 This contract determines the rights and liabilities of the parties in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts regarding the sale of products and services done by the Consumer whose detailed information is given below  from www.samfelicotekstil.com which is operated by the Seller (hereinafter referred to as WEBSITE) and delivery of the products to the delivery address.

1.2. Consumer admits and declares that he/she has the information about the basic qualifications, the sale price, the type of payment, the conditions of delivery and the right to “withdraw” regarding the goods or services subject to sale, that he/she confirmed the preliminary informing in electronic environment and the preliminary then ordered the goods or services in accordance with the provisions of this contract. The preliminary informing and the invoice in the payment page of www.samfelicotekstil.com website, are integral parts of this contract.

1.3. SELLER INFORMATION

Name: SAMFELICO TEKSTIL INSAAT OTOMOTIV IC VE DIC TIC. LTD. STI.
Address: Iskenderpasa Mah. Guruba Sk. No/2 D. 1 FATIH / İST.
Tel: +90 212 234 00 65
MOBILE: 05342147520
E-posta: samfelico@samfelicotekstil.com
 

1.4. CONSUMER INFORMATION

Name surname / Title:
Delivery Address:
Telephone: 
E-mail:
IP address:

ARTICLE 2 - DATE OF CONTRACT
2.1.  This agreement was concluded by the parties on ……, the date when the order of the Consumer was completed on the WEBSITE and a copy of the contract was sent to the e-mail address of the CONSUMER.

ARTICLE 3 - PRODUCTS AND SERVICES SUBJECT TO CONTRACT
3.1. The details of the products and services ordered by the consumer, the sales amounts including the taxes and information about the number are listed below. All of the products listed in the following table are hereinafter referred to as the Product.

Visual	Product	Unit price	Number	VAT amount	Sales price

 

 

 

ARTICLE 4 - DELIVERY OF PRODUCTS
4.1. The Product is delivered to the delivery address specified by the Consumer on the WEBSITE or the person / organization at the address indicated by him / her in the latest 30 days, packed and together with the invoice.

In the event that the fulfilling the act of the goods or services subject to the order becomes impossible, the seller notifies the consumer in writing or in the Consumer Data Saver within three days from the date of learning of this situation and returns all payments collected, including the delivery costs, if any, within four days (14) at the latest. Non-existence of the goods in stock is not considered impossibility of fulfilling the act of goods.

 

4.2. If the product is to be delivered to another person / organization than the Consumer, the SELLER shall not be held liable if the person / organization to be delivered will not accept the delivery.

4.3. The consumer is responsible for checking the product at the time of receipt and when he/she sees a problem arising from the cargo in the Product, not accepting the Product and getting the courier company officer take a statement down. Otherwise, the Seller shall not accept any liability.

ARTICLE 5 - PAYMENT METHOD
5.1. The consumer accepts, declares and undertakes that, since forward sales can be made only by credit cards of banks, the Consumer shall confirm the relevant interest rates, default interest and relevant information; and provisions regarding the interest rate and default interest will be applied within the scope of the credit card agreement between the Bank and the Customer pursuant to the provisions of regulations in force. Credit / installment card and similar payment facilities provided by institutions giving credit card, installment card etc. such as banks and financing institutions are the possibility of a loan and / or installment payment provided directly by the related institution; The product sales which are realized within this framework and in which the Seller collected the relevant amount fully shall not be counted as installment sales in respect of the parties to this Agreement, they are cash sales. The legal rights of the seller in the cases deemed to be installments sale by the law (including the right to terminate the contract and / or claiming remaining debt to be paid together with the default interest, in case any of the installments are not paid) are available and reserved. In case of default of the consumer, a default interest of 5% per month is applied.

ARTICLE 6 - GENERAL PROVISIONS
6.1. The consumer agrees that he/she read and is aware of the preliminary information regarding the basic qualifications, sales price and payment method and delivery of the products which are shown in the WEBSITE have read and informed the basic qualifications, sales price and payment method and the preliminary information about the delivery and gave the necessary confirmation for the sale in the electronic environment.

6.2. By confirming this agreement in electronic environment, the Consumer confirms that he/she has accurately and completely obtained the address, basic features of the products ordered, product prices including tax, payment and delivery information and information about the right of withdrawal.

6.3. The seller is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the specifications specified in the order and with the warranty documents and user manuals, if any.

6.4. The seller may supply a different product at the same quality and price to the Consumer before the contractual performance obligation expires.

6.5. If the seller fails to fulfill the contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, the seller shall inform the consumer before the expiry of the fulfillment obligation arising from the contract and supply a different product with equal quality and price to the Consumer.

6.6. For the delivery of the product subject to the contract, it is obligatory that the signed copy of this agreement is delivered to the Seller in electronic environment and the price has been paid by the Consumer's preferred form of payment. If the product price is not paid or canceled in the bank records for any reason, the Seller shall be deemed to have been released from the delivery of the product.

6.7. In case the Bank / financing institution to which the credit card is used belongs does not pay the Product to the Seller for any reason after the delivery of the product, the Product shall be returned to the Seller by the Consumer at the latest within 3 days, all expenses shall be borne by the Consumer. All other contractual and statutory rights of the Seller, including the follow-up of the Product price, shall be reserved in any case.

6.8. In the event that the fulfillment of the acts of the goods or services performed in the order becomes impossible, the seller notifies the consumer in written or with permanent data storage within three days from the date of learning of this situation and all the payments collected, including the delivery costs, if any, shall be returned within fourteen (14) days at the latest starting from the date of notification. Non-existence of the goods in stock is not considered impossibility of fulfilling the act of goods.

7- Product Delivery Processes

7.1. The product is delivered to the delivery address specified by the Consumer on the WEBSITE or to the person / organization at the address indicated by him / her within 30 days at the latest, in a secured way and packed together with its invoice. In the event that the fulfillment of the acts of the goods or services performed in the order becomes impossible, the seller notifies the consumer in written or with permanent data storage within three days from the date of learning of this situation and all the payments collected, including the delivery costs, if any, shall be returned within fourteen (14) days at the latest starting from the date of notification. Non-existence of the goods in stock is not considered impossibility of fulfilling the act of goods.

7.2. If the product is to be delivered to another person / organization than the consumer, and if the person / organization does not accept the delivery the seller shall not be held liable.

7.3. The consumer is responsible for checking the product at the time of receipt and when he/she sees a problem arising from the cargo in the Product, not accepting the Product and getting the courier company officer take a statement down. Otherwise, the Seller shall not accept any liability.

8- THE RIGHT OF WITHDRAWAL
Pursuant to the relevant provisions of Consumer Protection Law no 6502 and Distance Contracts Directive;
8.1  In distance contracts about sales of goods, the consumer has the right to withdraw within 14 (fourteen) days of receipt without showing any excuses and paying any penal clause. However, the consumer may use his right of withdrawal from the establishment of this Agreement until the delivery of the goods. It is sufficient to direct the notification of the exercise of the right of withdrawal to the seller or the provider in writing or through permanent data storage. In order for our customers to use their right of withdrawal, they must fill in the turn in slip sent to them together with the product and submit the product to the COURIER company with the turn in slip.

In the determination of duration of the right of withdrawal;
a) For the products subject to a single order; the day when the last goods is delivered to the Consumer or to third party determined by the Consumer ,
b) For the products consisting of more than one parts; the day when the last part is delivered to the Consumer or to third party determined by the Consumer,
c) For the contracts in which the goods is delivered regularly during a certain period; the day when the first goods is delivered to the Consumer or to third party determined by the Consumer,

is taken as basis.

8.2. Consumer’s right to withdraw shall not apply to the contracts regarding;
a) The goods prepared in accordance with the request and personal needs of the customer,
b) The delivery of the perishables or the goods of which expiry date is short,
c) The delivery of the goods of which protective element such as package, tape, and seal is opened provided that it is inappropriate to return them due to health and hygiene concerns,
d) To the goods which are mixed with other goods and impossible to separate intrinsically,
e) Books, digital contents and computer consumable materials which can be offered in the physical environment when their protective element such as package, tape, and seal is opened,
f) The delivery of the periodical publications such as journals and magazines except for the ones provided within the scope of the subscription agreement,
g) Accommodation, moving, rent a car, supply of foods and beverages, and recreational activities which have to be completed within a certain date or period,
h) Services fulfilled immediately in the electronic environment or incorporeal property that are delivered to the customer immediately,
i) Services which are started to be provided before the expiry date of the right to withdraw, and
j) Goods and services of which prices are changing depending on the fluctuations in the financial markets and out of the control of the Seller or provider.

8.3- In the event that the consumer uses his/her right of withdrawal, the Seller or the provider is obliged to return the total amount received and negotiable instruments putting the consumer under debt and all kinds of similar documents within 14 (fourteen) days from the date the withdrawal notification is delivered to him/her without any charge.

8.4- The consumer shall not be liable within the right of withdrawal for any changes or distortions in the goods if he/she uses the goods in accordance with its operation, technical specifications and usage instructions.
8.5- If the consumer uses the right of withdrawal, he shall not be liable to pay the expenses related to the return if he/she returns the goods through the courier specified for return in the preliminary information. In the event that the seller does not specify any courier for the return in the preliminary information, no cost can be demanded from the consumer. In the event that the courier specified in the preliminary information for the return does not have a branch in the location of the consumer, the seller is obliged to ensure that the goods that are requested to be returned are collected from the Consumer without any additional costs.

8.6- The Consumer is obliged to return the goods to the Seller within 10 (ten) days from the date on which he notifies the Seller of the use of the right of withdrawal, unless the Seller has made a proposal that he/she will have his property taken back.

8.7- As stated in the 1st paragraph of Article 15 of the Regulation on Distance Contracts, the Consumers do not have the right of withdrawal in the products which are specially prepared for the person.

8.8- The orders in the "Delivered to Courier" phase cannot be canceled at the cargo delivery stage.
8.9- For the orders in the "Delivered to Courier" phase, our Customers must return the cargo to the courier company without opening the box of the product. The provisions in Article 8.1 are reserved.
 

The information about the company to be notified about the withdrawal;
Title: SAMFELICO TEKSTIL INSAAT OTOMOTIV IC VE DIS TIC. LTD. STI.
Address: Iskenderpasa Mah, Guruba Sk. No/ 2 D.1 FATIH / İST.
Tel: +90 212 234 00 65
Mobile: +90 534 214 75 20. 
E-mail: samfelico@samfelicotekstil.com
 

ARTICLE 9- EVIDENCE AGREEMENT AND AUTHORIZED COURT

9.1. In the resolution of any dispute that may arise from this Agreement and / or its implementation, Seller records (including recordings in the magnetic environment such as computer-audio records) constitute conclusive evidence; Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Industry and Trade; and Consumer Courts and Directorates of Debt Collection located in residential region of the consumer and the seller are authorized for the values exceeding it.

9.2. The consumer declares, accepts and undertakes that he / she has read all the conditions and explanations written in this Contract and the Order Form constituting its integral part, has received, examined and accepted the sales terms and all other preliminary information.