CAMISAS DE VESTIDO

DEVOLUÇÕES

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Nossa política dura 30 dias. Se já se passaram 30 dias desde a sua compra, infelizmente não podemos oferecer um reembolso ou troca.

Para ser elegível para uma devolução, seu item deve estar sem uso e nas mesmas condições em que você o recebeu. Também deve estar na embalagem original.

Vários tipos de mercadorias estão isentos de devolução. Bens perecíveis como alimentos, flores, jornais ou revistas não podem ser devolvidos. Também não aceitamos produtos íntimos ou sanitários, materiais perigosos ou líquidos ou gases inflamáveis.

Itens adicionais não retornáveis:
* Cartões de presente
* Produtos de software para download
* Alguns itens de saúde e cuidados pessoais

Para concluir sua devolução, exigimos um recibo ou comprovante de compra.
Por favor, não envie sua compra de volta ao fabricante.

Existem algumas situações em que apenas são concedidos reembolsos parciais: (se aplicável)
* Livro com sinais evidentes de uso
* CD, DVD, fita VHS, software, videogame, fita cassete ou disco de vinil que foi aberto.
* Qualquer item que não esteja em sua condição original, está danificado ou faltando peças por motivos que não sejam devidos a nosso erro.
* Qualquer item devolvido mais de 30 dias após a entrega
Reembolsos (se aplicável)
Assim que sua devolução for recebida e inspecionada, enviaremos um e-mail para notificá-lo de que recebemos seu item devolvido. Também o notificaremos da aprovação ou rejeição do seu reembolso.
Se você for aprovado, seu reembolso será processado e um crédito será aplicado automaticamente ao seu cartão de crédito ou método de pagamento original, dentro de um determinado período de dias.

Reembolsos atrasados ou ausentes (se aplicável)
Se você ainda não recebeu um reembolso, primeiro verifique sua conta bancária novamente.
Em seguida, entre em contato com sua empresa de cartão de crédito, pode levar algum tempo até que seu reembolso seja oficialmente lançado.
Em seguida, entre em contato com seu banco. Muitas vezes, há algum tempo de processamento antes que um reembolso seja publicado.
Se você fez tudo isso e ainda não recebeu seu reembolso, entre em contato conosco em samfelico@samfelicotekstil.com.
Itens de venda (se aplicável)
Apenas itens com preço normal podem ser reembolsados, infelizmente os itens em promoção não podem ser reembolsados.

Trocas (se aplicável)
Só substituímos itens se estiverem com defeito ou danificados.  Se você precisar trocá-lo pelo mesmo item, envie-nos um e-mail para samfelico@samfelicotekstil.com e envie seu item para: Iskenderpasa Mah, Guruba Sk. NO/2 D. 1, Fatih Istambul, Istambul, 34080, Turquia.

Presentes
Se o item foi marcado como presente quando comprado e enviado diretamente para você, você receberá um crédito de presente no valor de sua devolução. Assim que o item devolvido for recebido, um vale-presente será enviado para você.

Se o item não foi marcado como presente quando comprado, ou o presenteador teve o pedido enviado para si mesmo para entregar a você mais tarde, enviaremos um reembolso ao presenteador e ele saberá sobre sua devolução.
Envio
Para devolver seu produto, você deve enviar seu produto para: Iskenderpasa Mah, Guruba Sk. NO/2 D. 1, Fatih Istambul, Istambul, 34080, Turquia.

Você será responsável por pagar seus próprios custos de envio para devolver seu item. Os custos de envio não são reembolsáveis. Se você receber um reembolso, o custo do frete de devolução será deduzido do seu reembolso.

Dependendo de onde você mora, o tempo que pode levar para o produto trocado chegar até você pode variar.

Se você estiver enviando um item acima de US $ 75, considere usar um serviço de remessa rastreável ou adquirir um seguro de remessa. Não garantimos que receberemos seu item devolvido.

TERMS OF SERVICE OVERVIEW This website is operated by Samfelico Tekstil. Throughout the site, the terms "we", "us" and "our" refer to Samfelico Tekstil. Samfelico Tekstiloffers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or shop_contact_province_state of residence, or that you are the age of majority in your state or shop_contact_province_state of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy. SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. SECTION 8 - THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. SECTION 12 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Samfelico Tekstil, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. SECTION 14 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Samfelico Tekstil &nsbp;and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SECTION 15 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. SECTION 16 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). SECTION 17 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of , ,   . SECTION 19 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. SECTION 20 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at .

POLÍTICA DE PRIVACIDADE

SEÇÃO 1 - O QUE FAZEMOS COM SUAS INFORMAÇÕES?
Quando você compra algo em nossa loja, como parte do processo de compra e venda, coletamos as informações pessoais que você nos fornece, como seu nome, endereço e endereço de e-mail.
Quando você navega em nossa loja, também recebemos automaticamente o endereço de protocolo de internet (IP) do seu computador para nos fornecer informações que nos ajudam a aprender sobre seu navegador e sistema operacional.
Marketing por e-mail (se aplicável): Com sua permissão, podemos enviar e-mails sobre nossa loja, novos produtos e outras atualizações.

SEÇÃO 2 - CONSENTIMENTO
Como você obtém meu consentimento?
Quando você nos fornece informações pessoais para concluir uma transação, verificar seu cartão de crédito, fazer um pedido, providenciar uma entrega ou devolver uma compra, implicamos que você consente com nossa coleta e uso apenas para esse motivo específico.
Se solicitarmos suas informações pessoais por um motivo secundário, como marketing, solicitaremos diretamente seu consentimento expresso ou forneceremos a oportunidade de dizer não.

Como retiro meu consentimento?
Se depois de nos aceitar, você mudar de ideia, você pode retirar seu consentimento para que possamos entrar em contato com você, para a coleta, uso ou divulgação contínua de suas informações, a qualquer momento, entrando em contato conosco em or enviando-nos para:
samfelico@samfelicotekstil.com

 
 

SEÇÃO 3 - DIVULGAÇÃO
Podemos divulgar suas informações pessoais se formos obrigados por lei a fazê-lo ou se você violar nossos Termos de Serviço.

SEÇÃO 4 - Wix.com.
Nossa loja está hospedada no Wix.com. Eles nos fornecem a plataforma de comércio eletrônico online que nos permite vender nossos produtos e serviços para você.
Seus dados são armazenados através do armazenamento de dados do Wix, bancos de dados e do aplicativo geral Wix application. Eles armazenam seus dados em um servidor seguro atrás de um firewall.

Pagamento:
Se você escolher um gateway de pagamento direto para concluir sua compra, Wix stores seus dados de cartão de crédito. Ele é criptografado através do Padrão de Segurança de Dados da Indústria de Cartões de Pagamento (PCI-DSS). Os dados da transação de compra são armazenados apenas pelo tempo necessário para concluir a transação de compra. Depois que isso for concluído, suas informações de transação de compra serão excluídas.

Todos os gateways de pagamento direto seguem os padrões estabelecidos pelo PCI-DSS, gerenciados pelo PCI Security Standards Council, que é um esforço conjunto de marcas como Visa, MasterCard, American Express e Discover.

Os requisitos do PCI-DSS ajudam a garantir o manuseio seguro das informações de cartão de crédito por nossa loja e seus provedores de serviços.

Para mais informações, você também pode ler os Termos de Serviço do Wix aqui ou a Declaração de Privacidade aqui.

SEÇÃO 5 - SERVIÇOS DE TERCEIROS
Em geral, os provedores terceirizados usados por nós apenas coletarão, usarão e divulgarão suas informações na medida necessária para permitir que eles executem os serviços que nos fornecem.
No entanto, certos provedores de serviços terceirizados, como gateways de pagamento e outros processadores de transações de pagamento, têm suas próprias políticas de privacidade em relação às informações que somos obrigados a fornecer a eles para suas transações relacionadas a compras.
Para esses provedores, recomendamos que você leia suas políticas de privacidade para que possa entender a maneira como suas informações pessoais serão tratadas por esses provedores.
Em particular, lembre-se de que certos fornecedores podem estar localizados ou ter instalações localizadas em uma jurisdição diferente da sua ou de nós. Portanto, se você optar por prosseguir com uma transação que envolva os serviços de um provedor de serviços terceirizado, suas informações poderão ficar sujeitas às leis da(s) jurisdição(ões) em que esse provedor de serviços ou suas instalações estão localizados.
Por exemplo, se você estiver localizado no Canadá e sua transação for processada por um gateway de pagamento localizado nos Estados Unidos, suas informações pessoais usadas para concluir essa transação podem estar sujeitas a divulgação sob a legislação dos Estados Unidos, incluindo o Patriot Act.
Assim que você sair do site da nossa loja ou for redirecionado para um site ou aplicativo de terceiros, você não será mais regido por esta Política de Privacidade ou pelos Termos de Serviço do nosso site.

Links
Quando você clica em links em nossa loja, eles podem direcioná-lo para fora do nosso site. Não somos responsáveis pelas práticas de privacidade de outros sites e encorajamos você a ler suas declarações de privacidade.

SEÇÃO 6 - SEGURANÇA
Para proteger suas informações pessoais, tomamos precauções razoáveis e seguimos as melhores práticas do setor para garantir que elas não sejam perdidas, usadas indevidamente, acessadas, divulgadas, alteradas ou destruídas de forma inadequada. Se você nos fornecer suas informações de cartão de crédito, as informações serão criptografadas usando a tecnologia Secure Socket Layer (SSL) e armazenadas com uma criptografia AES-256. Embora nenhum método de transmissão pela Internet ou armazenamento eletrônico seja 100% seguro, seguimos todos os requisitos PCI-DSS e implementamos padrões adicionais do setor geralmente aceitos.

SEÇÃO 7 - COOKIES
Aqui está uma lista de cookies que usamos. Nós os listamos aqui para que você possa escolher se deseja desativar os cookies ou não.
_session_id, token exclusivo, sessional, permite que Wix  armazene informações sobre sua sessão (referenciador, página de destino, etc).
_Wix_visit, nenhum dado retido, Persistente por 30 minutos desde a última visita, Usado pelo rastreador de estatísticas interno do nosso provedor de site para registrar o número de visitas
_Wix_uniq, nenhum dado retido, expira à meia-noite (relativo ao visitante) do dia seguinte, Conta o número de visitas a uma loja por um único cliente. carrinho, token único, persistente por 2 semanas, Armazena informações sobre o conteúdo do seu carrinho.
_secure_session_id, token exclusivo, sessão
storefront_digest, token único, indefinido Se a loja tiver uma senha, ela é usada para determinar se o visitante atual tem acesso.

SEÇÃO 8 - IDADE DE CONSENTIMENTO
Ao usar este site, você declara que tem pelo menos a maioridade em seu estado ou shop_contact_province_state de residência, ou que você tem a maioridade em seu estado ou shop_contact_province_state de residência e você nos deu seu consentimento para permitir qualquer um dos seus dependentes menores de idade para usar este site.

SEÇÃO 9 - ALTERAÇÕES A ESTA POLÍTICA DE PRIVACIDADE
Reservamo-nos o direito de modificar esta política de privacidade a qualquer momento, portanto, revise-a com frequência. Alterações e esclarecimentos entrarão em vigor imediatamente após sua publicação no site. Se fizermos alterações materiais a esta política, notificaremos aqui que ela foi atualizada, para que você esteja ciente de quais informações coletamos, como as usamos e em que circunstâncias, se houver, usamos e/ou divulgamos isto. Se nossa loja for adquirida ou fundida com outra empresa, suas informações podem ser transferidas para os novos proprietários para que possamos continuar vendendo produtos para você.

DÚVIDAS E INFORMAÇÕES DE CONTATO
Se você gostaria de: acessar, corrigir, alterar ou excluir quaisquer informações pessoais que temos sobre você, registre uma reclamação ou simplesmente peça mais informações, entre em contato com nosso Diretor de Conformidade de Privacidade em ou pelo correio em:

Samfelico Tekstil
Re: Diretor de Conformidade de Privacidade

DISTANCE SALES AGREEMENT

ARTICLE 1 - SUBJECT OF THE CONTRACT AND THE PARTIES      

1.1 This contract determines the rights and liabilities of the parties in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts regarding the sale of products and services done by the Consumer whose detailed information is given below  from www.samfelicotekstil.com which is operated by the Seller (hereinafter referred to as WEBSITE) and delivery of the products to the delivery address.

1.2. Consumer admits and declares that he/she has the information about the basic qualifications, the sale price, the type of payment, the conditions of delivery and the right to “withdraw” regarding the goods or services subject to sale, that he/she confirmed the preliminary informing in electronic environment and the preliminary then ordered the goods or services in accordance with the provisions of this contract. The preliminary informing and the invoice in the payment page of www.samfelicotekstil.com website, are integral parts of this contract.

1.3. SELLER INFORMATION

Name: SAMFELICO TEKSTIL INSAAT OTOMOTIV IC VE DIC TIC. LTD. STI.
Address: Iskenderpasa Mah. Guruba Sk. No/2 D. 1 FATIH / İST.
Tel: +90 212 234 00 65
MOBILE: 05342147520
E-posta: samfelico@samfelicotekstil.com
 

1.4. CONSUMER INFORMATION

Name surname / Title:
Delivery Address:
Telephone: 
E-mail:
IP address:

ARTICLE 2 - DATE OF CONTRACT
2.1.  This agreement was concluded by the parties on ……, the date when the order of the Consumer was completed on the WEBSITE and a copy of the contract was sent to the e-mail address of the CONSUMER.

ARTICLE 3 - PRODUCTS AND SERVICES SUBJECT TO CONTRACT
3.1. The details of the products and services ordered by the consumer, the sales amounts including the taxes and information about the number are listed below. All of the products listed in the following table are hereinafter referred to as the Product.

Visual	Product	Unit price	Number	VAT amount	Sales price

 

 

 

ARTICLE 4 - DELIVERY OF PRODUCTS
4.1. The Product is delivered to the delivery address specified by the Consumer on the WEBSITE or the person / organization at the address indicated by him / her in the latest 30 days, packed and together with the invoice.

In the event that the fulfilling the act of the goods or services subject to the order becomes impossible, the seller notifies the consumer in writing or in the Consumer Data Saver within three days from the date of learning of this situation and returns all payments collected, including the delivery costs, if any, within four days (14) at the latest. Non-existence of the goods in stock is not considered impossibility of fulfilling the act of goods.

 

4.2. If the product is to be delivered to another person / organization than the Consumer, the SELLER shall not be held liable if the person / organization to be delivered will not accept the delivery.

4.3. The consumer is responsible for checking the product at the time of receipt and when he/she sees a problem arising from the cargo in the Product, not accepting the Product and getting the courier company officer take a statement down. Otherwise, the Seller shall not accept any liability.

ARTICLE 5 - PAYMENT METHOD
5.1. The consumer accepts, declares and undertakes that, since forward sales can be made only by credit cards of banks, the Consumer shall confirm the relevant interest rates, default interest and relevant information; and provisions regarding the interest rate and default interest will be applied within the scope of the credit card agreement between the Bank and the Customer pursuant to the provisions of regulations in force. Credit / installment card and similar payment facilities provided by institutions giving credit card, installment card etc. such as banks and financing institutions are the possibility of a loan and / or installment payment provided directly by the related institution; The product sales which are realized within this framework and in which the Seller collected the relevant amount fully shall not be counted as installment sales in respect of the parties to this Agreement, they are cash sales. The legal rights of the seller in the cases deemed to be installments sale by the law (including the right to terminate the contract and / or claiming remaining debt to be paid together with the default interest, in case any of the installments are not paid) are available and reserved. In case of default of the consumer, a default interest of 5% per month is applied.

ARTICLE 6 - GENERAL PROVISIONS
6.1. The consumer agrees that he/she read and is aware of the preliminary information regarding the basic qualifications, sales price and payment method and delivery of the products which are shown in the WEBSITE have read and informed the basic qualifications, sales price and payment method and the preliminary information about the delivery and gave the necessary confirmation for the sale in the electronic environment.

6.2. By confirming this agreement in electronic environment, the Consumer confirms that he/she has accurately and completely obtained the address, basic features of the products ordered, product prices including tax, payment and delivery information and information about the right of withdrawal.

6.3. The seller is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the specifications specified in the order and with the warranty documents and user manuals, if any.

6.4. The seller may supply a different product at the same quality and price to the Consumer before the contractual performance obligation expires.

6.5. If the seller fails to fulfill the contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, the seller shall inform the consumer before the expiry of the fulfillment obligation arising from the contract and supply a different product with equal quality and price to the Consumer.

6.6. For the delivery of the product subject to the contract, it is obligatory that the signed copy of this agreement is delivered to the Seller in electronic environment and the price has been paid by the Consumer's preferred form of payment. If the product price is not paid or canceled in the bank records for any reason, the Seller shall be deemed to have been released from the delivery of the product.

6.7. In case the Bank / financing institution to which the credit card is used belongs does not pay the Product to the Seller for any reason after the delivery of the product, the Product shall be returned to the Seller by the Consumer at the latest within 3 days, all expenses shall be borne by the Consumer. All other contractual and statutory rights of the Seller, including the follow-up of the Product price, shall be reserved in any case.

6.8. In the event that the fulfillment of the acts of the goods or services performed in the order becomes impossible, the seller notifies the consumer in written or with permanent data storage within three days from the date of learning of this situation and all the payments collected, including the delivery costs, if any, shall be returned within fourteen (14) days at the latest starting from the date of notification. Non-existence of the goods in stock is not considered impossibility of fulfilling the act of goods.

7- Product Delivery Processes

7.1. The product is delivered to the delivery address specified by the Consumer on the WEBSITE or to the person / organization at the address indicated by him / her within 30 days at the latest, in a secured way and packed together with its invoice. In the event that the fulfillment of the acts of the goods or services performed in the order becomes impossible, the seller notifies the consumer in written or with permanent data storage within three days from the date of learning of this situation and all the payments collected, including the delivery costs, if any, shall be returned within fourteen (14) days at the latest starting from the date of notification. Non-existence of the goods in stock is not considered impossibility of fulfilling the act of goods.

7.2. If the product is to be delivered to another person / organization than the consumer, and if the person / organization does not accept the delivery the seller shall not be held liable.

7.3. The consumer is responsible for checking the product at the time of receipt and when he/she sees a problem arising from the cargo in the Product, not accepting the Product and getting the courier company officer take a statement down. Otherwise, the Seller shall not accept any liability.

8- THE RIGHT OF WITHDRAWAL
Pursuant to the relevant provisions of Consumer Protection Law no 6502 and Distance Contracts Directive;
8.1  In distance contracts about sales of goods, the consumer has the right to withdraw within 14 (fourteen) days of receipt without showing any excuses and paying any penal clause. However, the consumer may use his right of withdrawal from the establishment of this Agreement until the delivery of the goods. It is sufficient to direct the notification of the exercise of the right of withdrawal to the seller or the provider in writing or through permanent data storage. In order for our customers to use their right of withdrawal, they must fill in the turn in slip sent to them together with the product and submit the product to the COURIER company with the turn in slip.

In the determination of duration of the right of withdrawal;
a) For the products subject to a single order; the day when the last goods is delivered to the Consumer or to third party determined by the Consumer ,
b) For the products consisting of more than one parts; the day when the last part is delivered to the Consumer or to third party determined by the Consumer,
c) For the contracts in which the goods is delivered regularly during a certain period; the day when the first goods is delivered to the Consumer or to third party determined by the Consumer,

is taken as basis.

8.2. Consumer’s right to withdraw shall not apply to the contracts regarding;
a) The goods prepared in accordance with the request and personal needs of the customer,
b) The delivery of the perishables or the goods of which expiry date is short,
c) The delivery of the goods of which protective element such as package, tape, and seal is opened provided that it is inappropriate to return them due to health and hygiene concerns,
d) To the goods which are mixed with other goods and impossible to separate intrinsically,
e) Books, digital contents and computer consumable materials which can be offered in the physical environment when their protective element such as package, tape, and seal is opened,
f) The delivery of the periodical publications such as journals and magazines except for the ones provided within the scope of the subscription agreement,
g) Accommodation, moving, rent a car, supply of foods and beverages, and recreational activities which have to be completed within a certain date or period,
h) Services fulfilled immediately in the electronic environment or incorporeal property that are delivered to the customer immediately,
i) Services which are started to be provided before the expiry date of the right to withdraw, and
j) Goods and services of which prices are changing depending on the fluctuations in the financial markets and out of the control of the Seller or provider.

8.3- In the event that the consumer uses his/her right of withdrawal, the Seller or the provider is obliged to return the total amount received and negotiable instruments putting the consumer under debt and all kinds of similar documents within 14 (fourteen) days from the date the withdrawal notification is delivered to him/her without any charge.

8.4- The consumer shall not be liable within the right of withdrawal for any changes or distortions in the goods if he/she uses the goods in accordance with its operation, technical specifications and usage instructions.
8.5- If the consumer uses the right of withdrawal, he shall not be liable to pay the expenses related to the return if he/she returns the goods through the courier specified for return in the preliminary information. In the event that the seller does not specify any courier for the return in the preliminary information, no cost can be demanded from the consumer. In the event that the courier specified in the preliminary information for the return does not have a branch in the location of the consumer, the seller is obliged to ensure that the goods that are requested to be returned are collected from the Consumer without any additional costs.

8.6- The Consumer is obliged to return the goods to the Seller within 10 (ten) days from the date on which he notifies the Seller of the use of the right of withdrawal, unless the Seller has made a proposal that he/she will have his property taken back.

8.7- As stated in the 1st paragraph of Article 15 of the Regulation on Distance Contracts, the Consumers do not have the right of withdrawal in the products which are specially prepared for the person.

8.8- The orders in the "Delivered to Courier" phase cannot be canceled at the cargo delivery stage.
8.9- For the orders in the "Delivered to Courier" phase, our Customers must return the cargo to the courier company without opening the box of the product. The provisions in Article 8.1 are reserved.
 

The information about the company to be notified about the withdrawal;
Title: SAMFELICO TEKSTIL INSAAT OTOMOTIV IC VE DIS TIC. LTD. STI.
Address: Iskenderpasa Mah, Guruba Sk. No/ 2 D.1 FATIH / İST.
Tel: +90 212 234 00 65
Mobile: +90 534 214 75 20. 
E-mail: samfelico@samfelicotekstil.com
 

ARTICLE 9- EVIDENCE AGREEMENT AND AUTHORIZED COURT

9.1. In the resolution of any dispute that may arise from this Agreement and / or its implementation, Seller records (including recordings in the magnetic environment such as computer-audio records) constitute conclusive evidence; Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Industry and Trade; and Consumer Courts and Directorates of Debt Collection located in residential region of the consumer and the seller are authorized for the values exceeding it.

9.2. The consumer declares, accepts and undertakes that he / she has read all the conditions and explanations written in this Contract and the Order Form constituting its integral part, has received, examined and accepted the sales terms and all other preliminary information.